Apple Imac Wireless Keyboard
- Imac Wireless Keyboard Problems
- Apple Wireless Magic Keyboard
- Apple Imac Wireless Keyboard
- Imac Wireless Keyboard Not Working
Update your software and check your version of macOS
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First, use Software Update to check for any new software your computer may need. After those updates are complete, check which version of macOS your computer has by choosing About This Mac from the Apple () menu.
Identify your device and its requirements
Learn about device names, descriptions, and minimum software requirements.
Apple wireless mice
Magic Mouse 2
- Lightning connector, built-in battery
- Requires OS X 10.11 or later
Apple Magic Mouse
- Removable battery door, uses two AA batteries
- Requires OS X 10.5.6 plus Wireless Mouse Software Update 1.0, or Mac OS X 10.6.2 or later
Apple Wireless Mighty Mouse
- Multiple buttons, scroll ball
- Requires OS X 10.4.8 or later
Apple Wireless Mouse
- Single button
- Requires OS X 10.2.6 or later
Apple wireless keyboards
Magic Keyboard with Numeric Keypad
- Numeric keypad
- Lightning connector, built-in battery
- Requires macOS 10.12.4 or later
Magic Keyboard
- Lightning connector, built-in battery
- Requires OS X 10.11 or later
Apple Wireless Keyboard 2011
- Uses two AA batteries
- Exposé and Launchpad function keys:
- Requires OS X 10.5.8 plus Aluminum Keyboard Update 2.0, or OS X 10.6.2 or later
Apple Wireless Keyboard 2009
- Uses two AA batteries
- Exposé and Dashboard function keys:
- Requires OS X 10.5.8 plus Aluminum Keyboard Update 2.0, or OS X 10.6.2 or later
Apple Wireless Keyboard 2007
- No number pad, uses three AA batteries
- Requires OS X 10.4.8 or later
Apple Wireless Keyboard 2003
- White case, number pad, uses four AA batteries
- Requires OS X 10.2.6 or later
Apple wireless trackpads
Magic Trackpad 2
- Lightning connector, built-in battery
- Requires OS X 10.11 or later
Magic Trackpad
- Aluminum case, uses two AA batteries
- Requires OS X 10.6.5 or later
Find your device's serial number
Learn how find the serial number of your wireless device.
Apple wireless mice
Magic Mouse 2
The serial number of your Magic Mouse 2 is on the bottom surface of the device, along with other markings. It's a string of 17 letters and numbers.
Earlier wireless mice
You can find the serial number of earlier Apple wireless mouse models inside the device's battery bay:
Apple wireless keyboards
Magic Keyboard and Magic Keyboard with Numeric Keypad
The serial number of your Magic Keyboard is on the bottom surface of the device, along with other markings. It's a string of 17 letters and numbers.
Imac Wireless Keyboard Problems
Earlier wireless keyboards
You can find the serial number of earlier Apple wireless keyboard models on the underside of the device, near the power button:
Apple wireless trackpads
Magic Trackpad 2
Apple Wireless Magic Keyboard
The serial number of your Magic Trackpad 2 is on the bottom surface of the device, along with other markings. It's a string of 17 letters and numbers.
Earlier wireless trackpads
Apple Imac Wireless Keyboard
You can find the serial number of earlier Apple wireless trackpad models on the underside of the device:
Learn more
Apple Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 work wirelessly with your Mac via Bluetooth when they're paired and turned on.
If your devices came with a new iMac, they're already paired with the computer. Just turn them on when you first turn on your Mac. To make sure that your device is turned on, check its power switch. If green is visible, the device is on.
If you bought your devices separately — or if they've become unpaired from your Mac — follow the steps below to pair them.
How to set up current Apple wireless devices
Follow these steps to set up your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, or Magic Trackpad 2:
- Connect a Lightning to USB Cable1 or a USB-C to Lightning Cable to the Lightning port on the device2 and connect the other end of the cable to your Mac.
- Make sure that the device's power switch is in the ON position. (Green is visible under the switch when the device is on.)
- Choose Apple () menu > System Preferences, then click Bluetooth to open the Bluetooth preferences window. When the device pairs with your Mac, it appears in the list of devices.
- Check the Bluetooth preferences window to see your device's charge level. When the device is charged, unplug it for wireless use.
1. If your Bluetooth device came with an iMac, a Lightning to USB cable was also included in the box.
2. Magic Mouse 2 can't be used while connected to the cable.
How to set up earlier Apple wireless devices
If you're not sure which device you have, you can learn how to identify your Apple wireless mouse, keyboard, or trackpad.
Then use a wired mouse or trackpad — or the built-in trackpad if you're using a Mac notebook — and follow these steps to set up your earlier Apple wireless devices (such as the Apple Wireless Keyboard, Magic Mouse, and Magic Trackpad):
- Turn on your device.
- Wait until your device's LED starts blinking, which means that it's in Discoverable Mode. (If the LED is on but not blinking, your device is already paired with another host. To unpair it, choose Apple menu > System Preferences, then click Bluetooth. Hover the pointer over the device you want to remove, then click the button that appears next to the device's name. Turn the device off, then start again at step 1.)
- Choose Apple menu > System Preferences, then click Bluetooth.
- Wait while your Mac searches for your device. When your device appears in Bluetooth preferences, click Pair1.
1. Apple Wireless Keyboard requires the passcode that appears on your Mac. Enter the 8-digit passcode on the keyboard, then press Return. Earlier models of Apple Wireless Mouse or Apple Magic Trackpad will connect automatically or show a dialog. If you see a dialog, click Pair or press Return.